Design user flows, wireframes, prototypes, and polished interfaces for client-facing and internal products, collaborating with designers, product managers, engineers, and business stakeholders. Participate in research and design reviews, iterate on feedback, apply and refine design system patterns, and prepare clear design files and handoff materials.
The UX Researcher will conduct end-to-end research on complex client and internal workflows to generate actionable insights for digital experience improvements. They will also establish repeatable research practices, templates, and a centralized repository to ensure scalable and consistent research operations.
This is a general application for various roles across the company's M&A, loan agency, and operational departments. Successful candidates will contribute to managing complex financial transactions, shareholder representation, and supporting the company's core business functions.
The Client Services Liaison manages shareholder inquiries and operational tasks while providing white-glove service in a fast-paced environment. They are responsible for maintaining case management systems, documenting findings, and coordinating escalations with internal and external teams.
