Sorcero

The role acts as a strategic liaison between medical affairs teams and AI solutions to translate complex medical requirements into technological implementations. Responsibilities include partnering with sales for customer discovery, guiding AI roadmaps, and leading change management initiatives for pharmaceutical clients.

The role acts as a strategic liaison between medical affairs teams and AI solutions to translate complex medical requirements into technological implementations. Responsibilities include partnering with sales for customer discovery, guiding AI roadmaps, and leading change management initiatives for pharmaceutical clients.

The Customer Success Manager will build trusted advisor relationships to drive the adoption and satisfaction of AI solutions within life sciences companies. They will lead implementation processes, manage project timelines, and serve as a product evangelist to identify growth opportunities.