The Account Manager serves as the primary contact for brokers and clients, ensuring inquiries are handled promptly and accurately. They coordinate with internal departments to manage renewals, mid-year changes, and Open Enrollment support.
The TPA Sales Executive will leverage and expand their network focusing on channel partners to develop and deliver effective employee benefit solutions. They will also meet and exceed sales and retention targets on their book of business.
The Service Representative will answer customer inquiries regarding benefits plans and process medical and dental claims. They must also navigate multiple record-keeping systems and retain large amounts of technical information.
