Implement, test, and deploy high-performance software services using a BDD approach to handle millions of daily requests. Participate in design and peer reviews while managing on-call rotations to ensure system reliability.
Shippo
11 Remote Job Openings at Shippo
Lead Shippo's presence across developer communities and manage the strategy for technical content and documentation to drive self-serve growth. Design and execute developer events and hackathons while serving as the internal voice of the developer community to product and engineering teams.
Review and triage fraud alerts from Sift and Stripe Radar to investigate suspicious accounts and transactions. Document findings and collaborate with support teams to execute account actions and educate customers on security.
Design, scale, and secure fault-tolerant infrastructure while maintaining automation, monitoring, and alerting systems. Enhance CI/CD pipelines and ensure system performance and scalability through microservices adoption and disaster recovery solutions.
Serve as the primary People partner for various departments, building trusted relationships and developing proactive people strategies. Own employee relations matters and design scalable performance management infrastructure.
The role involves building scalable data infrastructure and dimensional models using dbt to drive strategic business decisions. You will partner with leadership to define KPIs and create self-service reporting tools in Looker and Databricks.
Lead and deepen strategic relationships with national and international carriers, specifically USPS, acting as the primary point of contact. Coordinate cross-functionally with Product, Engineering, and Finance to implement carrier integrations and drive long-term value creation.
Manage day-to-day commercial relationships with EU/UK carrier partners and identify opportunities for network expansion. Ensure contract compliance, handle escalations, and act as a bridge between carrier contacts and internal teams.
Develop clear messaging and go-to-market strategies for product launches while partnering with cross-functional teams to drive adoption. Conduct market research and competitive analysis to inform product decisions and enable sales teams with effective collateral.
This role involves setting the technical strategy and driving the roadmap for ML platform capabilities, owning cross-team architecture decisions for the ML lifecycle and inference systems. Responsibilities include building core platform components like experiment tracking, model serving on Kubernetes, and establishing ML engineering standards.
Lead comprehensive analyses of shipping data to identify high-value opportunities for new product features and strategic initiatives, driving deep investigations into carrier performance and cost reduction. Develop advanced machine learning prototypes, such as intelligent routing algorithms, and create production-ready code for engineering handover.
