Shady Grove Fertility

New Patient Liaison

The New Patient Liaison is responsible for conducting prospective customer consultations to generate new appointments and converting leads through an empathetic, soft-sell approach. They also manage customer databases, track sales metrics, and coordinate with medical offices to ensure a seamless patient transition.

Payment Poster Specialist

The Payment Poster Specialist is responsible for accurately processing and posting insurance and patient payments while managing ERA/EFT enrollments. They must also research and resolve payment discrepancies, denials, and account variances to ensure financial accuracy.

Patient Services Representative - DMV Call Center (Hybrid)