Served With Honor

The Healthcare Coordinator manages the clinical readiness process for veterans, focusing on intake, documentation, and medical record organization. They serve as the primary point of contact for veterans and support the expansion of integrated care delivery models.

Serve as a trusted advisor and coach to U.S. military veterans to help them navigate the VA disability claims process. Drive new sales through outreach and manage the full sales cycle from initial engagement to service delivery using Salesforce CRM.

The specialist serves as the primary contact for clients navigating healthcare support services, billing, and insurance issues. They are responsible for documenting interactions in the CRM and escalating high-risk concerns to ensure continuity of care.

The Billing Specialist acts as the first point of contact for customer billing inquiries and resolves billing errors or discrepancies. They also monitor accounts receivable aging reports and perform proactive outreach to customers with past-due balances.