RISE INC FAMILY

The agent is responsible for enrolling, educating, and supporting clients through inbound and outbound communication and accurate data entry. They act as a liaison between clients and internal departments to resolve inquiries and ensure compliance with state and federal guidelines.

Agents are responsible for enrolling, educating, and supporting clients through inbound/outbound calls and emails, processing paperwork, and performing accurate manual data entry into multiple databases. This role is crucial for maintaining positive relationships with new and existing clients, their families, and support coordinators.