The associate will manage day-to-day online sales activities, including order processing, returns, and refunds. They are also responsible for addressing customer inquiries and complaints via email and telephone to ensure high satisfaction.
The Loan Originator will manage a robust pipeline of leads, conduct outbound sales calls, and provide expert guidance on loan products to prospective clients. They will own the entire client experience from the initial conversation through the closing process while collaborating with operations teams.
Lead the strategy and roadmap to transform the mortgage marketplace into a centralized hub for the home financing journey. Own the end-to-end product vision, managing a cross-functional squad to deliver affordability tools and seamless application workflows.
Lead the strategy, growth, and execution of Lonely Planet's flagship mobile app to increase traveler engagement and retention. Develop AI-native experiences and partner with cross-functional teams to drive sustainable business growth and membership conversion.
Lead the organic growth system by integrating AI search (AEO/GEO), SEO, and content to drive high-quality demand and revenue. Build and manage an AI-native operation that optimizes visibility in LLM citations and traditional search engines.
The role involves owning the engineering side of the SOC 2 compliance program and automating security posture management. You will build secure-by-default internal tooling and CI/CD security gates to integrate security into the development lifecycle.
Lead a small engineering team as a player-coach, balancing people management, delivery oversight, and direct technical contributions to the codebase. Partner with Product and Design teams to translate business goals into reliable software within a regulated financial domain.
Design and deliver scalable, secure, and maintainable software systems that power Bankrate's digital products. This includes contributing to technical architecture, mentoring engineers, and optimizing continuous delivery pipelines.
Lead the identification, testing, and scaling of new paid acquisition channels such as streaming TV, programmatic, and paid social to drive growth. Own the full cycle of channel development, from building investment cases and designing incrementality tests to optimizing conversion signals and creative performance.
Architect complex, cross-team technical solutions that align with Bankrate's strategic business goals and growth. Lead technical design and execution for large-scale initiatives while mentoring engineers and championing engineering best practices.
