The representative will support travelers by coordinating services, explaining insurance coverage, and managing claim files. They are responsible for documenting interactions and collaborating with various departments to resolve client requests.
The Quality Engineer will support the Unified Advisor Experience platform by building automated API and integration test suites. They will also collaborate with backend developers in an Agile environment to manage the defect lifecycle and perform end-to-end data validation.
Develop and implement orchestration and workflow layers using Camunda and BPMN logic to support application lifecycle tracking. Integrate these solutions with backend source systems and provide service status information to the advisor portal.
