The specialist will provide technical support to the advisor community by resolving hardware and software issues via phone and chat. They are also responsible for documenting solutions in the knowledgebase and collaborating with the team to improve service efficiency.
The underwriter will analyze, design, and manage quotes and renewals for group insurance plans while balancing financial profitability. They will also collaborate with sales, actuarial, and administration teams to develop tailored solutions and support complex underwriting projects.
The administrator will process new advisor requests, manage licensing requirements, and handle ongoing administrative maintenance for contracted advisors. They will also ensure all processes align with regulatory compliance while maintaining effective communication with internal and external partners.
The representative will support travelers by coordinating services, explaining insurance coverage, and managing claim files. They are responsible for answering incoming calls, documenting interactions, and collaborating with departments to resolve client requests.
The Quality Engineer will support the Unified Advisor Experience platform by building automated API and integration test suites. They will also collaborate with backend developers in an Agile environment to manage the defect lifecycle and perform end-to-end data validation.
