You will design, build, and maintain data pipelines and AI-driven automation solutions to optimize RevOps and Customer Success operations. This role involves managing the data foundation, ensuring data quality, and implementing scalable AI agents to improve operational productivity.
The specialist will drive revenue strategy by analyzing operational performance and developing financial models to support decision-making. They will collaborate across departments to optimize the customer journey and identify growth opportunities through deep data analysis.
Qualify and nurture leads by assessing their needs, business context, goals, investment capacity, and timelines, then arrange diagnostic meetings and presentations with sales representatives. Maintain lead records and follow-ups in Salesforce and other tools, while sharing feedback with marketing on lead quality, campaign effectiveness, and market trends.
The Senior Analyst will orchestrate centralized communications for the RD Station customer base to ensure the right message is delivered at the optimal lifecycle stage. They are responsible for leading the unified communication calendar, maintaining the communication playbook, and optimizing automation flows to drive retention and engagement.
Develop and evolve backend solutions that meet business and user needs while managing critical system flows. Collaborate with cross-functional teams to transform complex problems into viable technical deliveries.
Develop and scale robust AI solutions by integrating marketing, CRM, and conversational tools using LLMOps best practices. Create evaluation mechanisms to ensure AI performance, consistency, and quality while collaborating with engineering teams on system integration.
You will be responsible for planning and prioritizing the backlog, conducting structured discovery processes, and validating hypotheses through agile experiments. Additionally, you will engage stakeholders around the roadmap and monitor key metrics to identify growth opportunities.
The Product Manager will define and lead product strategy aligned with business objectives, structuring and leading discovery processes while prioritizing the backlog based on impact and feasibility. Collaboration with engineering, design, and stakeholders is essential to transform product vision into tangible results.
