501-1000 employees
The Senior Customer Success Manager will autonomously manage a portfolio of advertising clients to drive revenue and provide strategic guidance. They are responsible for troubleshooting campaign issues, conducting business reviews, and translating data analytics into actionable insights for advertisers.
You will own impactful problem spaces by framing questions, conducting analyses, and implementing solutions with cross-functional partners. Additionally, you will design and evaluate experiments to measure the impact of product changes and uncover root causes of metric movements.
You will build and maintain the core infrastructure for Quora's machine learning platform, focusing on scalability, performance, and distributed systems. Additionally, you will optimize GPU model serving and improve developer velocity by creating efficient tooling for ML engineers.
The role involves building and improving AI-driven automation for FP&A, tax, and general finance operations. You will integrate various enterprise systems using AI agents and scripts to eliminate manual processes.
The role involves partnering with engineering teams to review cloud architecture and establish threat models to identify security risks. You will develop automation tools for threat detection, harden cloud infrastructure and OS, and participate in incident response triage.
Build and maintain SIEM infrastructure to detect and alert on malicious behavior across corporate and production environments. Manage corporate security controls, endpoint protection, and Zero-Trust VPN implementation while providing security advisory to non-technical teams.
