Act as the frontline voice for users by resolving inquiries via email and live chat while diagnosing technical bugs. Collaborate with Product and Marketing teams to share user feedback and improve the platform roadmap.
ProphetX
10 Remote Job Openings at ProphetX
Monitor payment activity and withdrawal requests to identify and escalate fraudulent patterns. Collaborate with Product, Compliance, and Operations teams to improve fraud detection workflows and maintain platform stability.
Lead end-to-end product design for desktop and mobile, from early concepts to production-ready delivery. Own the design system and execute user research strategies to inform product decisions.
Build exchange infrastructure, risk systems, and user experiences for CFTC-regulated sports event contracts. Shape the foundation of a new asset class through architecture, compliance, and product development.
Design, build, and maintain a mobile automation framework using Appium and Java for iOS and Android. Integrate automated tests into the CI/CD pipeline and manage execution across real device farms.
Own and lead mobile QA testing across iOS and Android platforms, ensuring release readiness and platform stability. Collaborate with distributed engineering teams to design test plans and identify defects before they reach users.
Contribute to the development of exchange infrastructure, risk systems, and user experience for a CFTC-regulated sports event contracts market. Work across various disciplines to build the foundation of a new asset class at the intersection of sports and technology.
Support brand partnerships and affiliate relationship management through research and campaign execution. Track marketing performance metrics and contribute content ideas across social and digital channels.
Build and execute lifecycle campaigns across email, push, and SMS to drive user engagement and retention. Analyze user behavior and campaign metrics to optimize the customer journey and support A/B testing efforts.
This Senior Full Stack Engineer will own a dedicated engineering lane focused on growth capabilities like promotions, onboarding, and personalization, operating as a frontend-leaning role (~70% FE / ~30% BE). Responsibilities include designing, building, and maintaining backend systems for incentives and lifecycle mechanics while ensuring high quality through code reviews and test coverage.
