The Editorial/QC Specialist ensures the instructional and grammatical quality of client solutions through detailed content review and functional testing of digital assets. Responsibilities include substantive editing, fact-checking, and ensuring adherence to client and agency style guides.
The Solution Architect is responsible for scoping, designing, and delivering performance improvement solutions by partnering with sales teams and clients. They oversee the solution buildout and ensure that all client business needs and performance outcomes are met throughout the engagement.