The representative is responsible for answering patient phone calls, resolving inquiries, and documenting all interactions. They must also generate correspondence to resolve disputes and report collection agency payments promptly.
The Senior Payments Processing Specialist will process and reconcile payments from patients and insurance companies while ensuring accurate accounts receivable records. They will also support and train team members, conduct audits, and monitor performance metrics to maintain processing standards.
Modernize a business-critical Microsoft Access/VBA application using C#/.NET and PostgreSQL while designing and developing new enterprise applications. Participate in the full software development lifecycle including code reviews, testing, documentation, and deployment.