Senior Payments Processing Specialist

Job Details: Level: Experienced, Position Type: Full Time, Education Level: High School Graduate or Equivelant, Salary Range: Undisclosed, Travel Percentage: No Travel, Job Shift: Day, Job Category: Admin - Clerical, Are you interested in working with an authentic team who care about their clients and employees? PBS is committed to excellence in revenue cycle, practice improvement, and service to physician practices. We are looking for experienced, talented individuals who value integrity, innovation and teamwork. We are looking for an individual who loves working with numbers, is goal-driven, diligent, likes to train others, and works well in a team. We offer a flexible, remote work environment, medical, dental, and vision benefits, paid holidays, and 401k. If this is you and what you are looking for in a job, read on.   Position Summary We are seeking an experienced Senior Payments Processing Specialist to support the accuracy, efficiency, and overall performance of our payment processing operations. This role is ideal for a detail-oriented healthcare revenue cycle professional who brings strong payment posting expertise and enjoys serving as a resource to others. In this position, you will process and reconcile payments from patients, insurance companies, and other third-party payers while helping ensure accounts receivable records remain accurate and current. You will also play an important role in supporting and training payment team members, including offshore teams, conducting audits, answering payment-related questions, and monitoring daily reports and performance metrics. The ideal candidate has hands-on experience with 835 cash files, payer portals, payment posting, and account reconciliation, along with the ability to identify discrepancies, communicate findings, and help maintain consistent payment processing standards.   Primary Job Duties Apply electronic and manual payments accurately and timely to maintain current A/R balances. Work extensively with 835 cash files and payment-related data. Utilize payer portals to research remittances and resolve payment-related questions. Post payments accurately into cash reports and applicable systems. Monitor daily reports, including Quick Check, to ensure payment posting activity aligns with established goals and expectations. Identify and report payment posting discrepancies or performance deficiencies to the appropriate supervisor or manager. Train and support payment team members, including offshore team members, on payment processing procedures and expectations. Respond to questions and provide clarification regarding payment posting and related workflows. Conduct audits to support accuracy, consistency, and adherence to established processes. Participate in monthly A/R close activities in accordance with company timelines. Complete monthly billing and/or follow-up on outstanding Medicaid and Hospice balances. Collaborate with billing, collections, and other revenue cycle teams to research discrepancies and reconcile accounts efficiently. Help maintain accurate financial records and support timely, consistent payment processing.   What We’re Looking For A strong candidate will bring: Demonstrated healthcare payment posting or revenue cycle experience. Strong knowledge and hands-on experience with 835 cash files. Experience using payer portals to locate and research remittances. Experience processing both electronic and manual payments. Strong attention to detail and ability to identify discrepancies. Experience with account reconciliation and A/R processes. Ability to train, support, and serve as a resource for other team members. Strong organizational, analytical, and communication skills. Ability to work independently while collaborating effectively within a remote team environment. Qualifications: Work Environment This job works in a home office environment using the standard office equipment of a computer and phone. Employees are required to show proof of home or renters' insurance when working remotely.   Travel No travel is expected for this position.   Required Education and Experience High school education or equivalent Minimum 3 years revenue cycle experience, including payments posting experience with a keen understanding of the payment posting process. Excel proficiency, including calculating, filtering, sorting, and creating spreadsheets. Computer software programs Familiar in working with medical billing software. Experience in Microsoft 365 for Business Ability to type and calculate accurately.   Job Type: Full-time