Manage a high-volume portfolio of customers to drive retention, adoption, and expansion using scalable engagement strategies. Optimize automated playbooks and leverage AI tools to deliver exceptional customer experiences and identify churn risks.
PatientNow
8 Remote Job Openings at PatientNow
Provide technical and software application support for PatientNow's EMR, Practice Management, and CRM platforms via phone, email, and ticketing systems. Diagnose software issues and hardware integrations while documenting interactions and escalating complex problems.
The SDR is responsible for generating qualified sales opportunities through inbound lead follow-up and strategic outbound prospecting. They conduct discovery calls to understand prospect needs and schedule product demonstrations for Account Executives.
The Account Executive drives revenue growth by managing the full sales cycle for both new business acquisition and expansion within existing accounts. They are responsible for prospecting, delivering tailored solutions, and maintaining strong customer relationships within a defined territory.
The Growth Specialist partners with sales and success teams to design strategic, outcome-focused technical solutions for prospective and existing customers. They lead discovery sessions and deliver tailored product demonstrations to align platform capabilities with client business goals.
The Implementation Specialist manages the end-to-end onboarding process for new customers, including platform configuration and customized training. They guide clients through change management to ensure a seamless transition from legacy workflows to the PatientNow platform.
Lead and coach a small team of Client Success Managers while managing a high-volume portfolio of emerging market customers. Design and optimize scalable engagement models using AI tools and ChurnZero playbooks to drive retention and expansion.
The Manager, RevOps & Automation will design and scale systems, processes, and insights to drive pipeline performance and revenue expansion. They will manage automation across the GTM tech stack and partner with leadership to define KPIs and operational frameworks.
