Design, implement, and troubleshoot NiCE CXone software solutions while providing technical guidance to end-users. Manage large-scale projects and integrate contact center solutions with CRM platforms like Salesforce.
The Technical Lead is responsible for the technical quality and on-time delivery of React and .NET projects while leading a team of 4-8 engineers. This role involves hands-on coding, solution architecture, sprint planning, and acting as the primary technical point of contact for international clients.