Outseer

Provide remote technical support for Outseer Fraud Manager and 3D-Secure products by diagnosing and resolving customer inquiries. Act as the first point of contact for external customers while collaborating with internal engineering and product teams.

Own the transition of fraud prevention capabilities from idea to commercial reality by developing value propositions and validated use cases. Drive portfolio prioritization and field enablement to ensure Sales and Solution Consulting can successfully bring products to market.

The Senior Fraud Advisor provides expert fraud detection and prevention services by conducting in-depth data analysis and offering consultative guidance to customers. They act as a bridge between customer experiences and product development to enhance fraud prevention tools.

Act as the first point of contact for customers to diagnose and troubleshoot issues related to Outseer fraud detection and authentication products. Collaborate with cross-functional teams to resolve complex technical problems and maintain the internal knowledge base.