Detect and mitigate fraudulent attacks such as phishing and mobile app threats while performing forensic analysis. Communicate analysis conclusions and attack status to a global network of customers.
Provide second-tier remote technical support for Outseer Fraud Manager and Outseer 3D-Secure, diagnosing and resolving escalated product issues and keeping customers informed. Collaborate with engineering and other teams, contribute to product implementation and documentation, mentor junior engineers, and identify opportunities to improve support processes and products.
The Director of Software Engineering leads the development and deployment of products, ensuring alignment with product strategy and technological capability. They are responsible for driving engineering excellence, managing distributed teams, and fostering a culture of continuous improvement and innovation.
