OuterSignal

The Chief of Staff will act as the right hand to the VP of Operations and CEO, turning high-level strategy into executable operating plans. They will manage company cadence, drive cross-functional initiatives like SOC 2 certification and acquisition integration, and protect executive focus.

Own the full demand generation engine for the Shopify ecosystem, managing a $1M+ annual budget across paid, organic, and affiliate channels. Scale the customer base from hundreds to thousands while hiring and leading the marketing team.

Lead end-to-end customer onboarding and implementation while developing custom success playbooks for brands. Act as the primary point of contact for troubleshooting and translate customer insights into product feedback.