The role involves supporting partners and customers via email, phone, and chat to resolve inquiries and troubleshoot issues. You will be responsible for accurately inputting data and assessing customer needs to ensure a high-quality support experience.
The Internal Audit & Compliance Manager will own the day-to-day operation of governance, risk, and compliance programs, including managing ISO/IEC 27001, SOC 2, and PCI DSS frameworks. They will coordinate internal and external audits, conduct risk assessments, and provide objective assurance to senior leadership regarding control effectiveness.
The Business Development Director will drive new client acquisition by owning the full sales cycle and building a high-quality pipeline of opportunities. They will engage with senior stakeholders to shape tailored BPO solutions and collaborate with internal teams to support market growth.
The Operations Lead is responsible for the end-to-end delivery of social media operations, ensuring KPIs and SLAs are met while managing team performance. They will act as a key point of contact for clients, develop social media strategies, and foster a culture of continuous improvement within the team.
