Portugal€36000 - €42000 per year5-10 yrs expRecruitment
You will provide strategic HR support and guidance to the organization with a primary focus on Portuguese labour law compliance. Additionally, you will manage employee relations, develop HR policies, and analyze HR metrics to drive organizational effectiveness.
Lead and manage customer support advisors, overseeing daily operations, coaching and developing team members, and driving performance against service targets. Monitor compliance and performance trends, improve processes and knowledge resources, and manage escalations to support high-quality customer service.