The Customer Success Manager owns the post-sales experience, building strong client relationships to ensure program success and long-term goals. They are responsible for managing portfolio health, driving strategic recommendations, and leading cross-functional projects to maximize customer outcomes.
Lead the end-to-end design and architecture of large-scale technical initiatives while mentoring team members. Build and optimize subscription management and retention features, including the development of AI-driven agents.
You will architect and evolve mission-critical platform systems while building next-generation APIs and SDKs to support both human engineers and AI agents. You will also own the full lifecycle of services, ensuring high availability, operational resilience, and a superior developer experience.
You will architect and evolve mission-critical platform systems while building next-generation APIs and SDKs to support both human engineers and AI agents. Additionally, you will own the full lifecycle of services, ensuring high availability, scalability, and a superior developer experience.
The Principal Product Manager will own and evolve the Merchant Growth pillar, defining product vision and strategy for the platform. They will lead the application of AI as a foundational capability to drive merchant value and retention while partnering with cross-functional teams to deliver scalable solutions.
The Senior Product Manager will own and evolve critical parts of the Relationship Commerce platform, focusing on subscription intelligence and applied AI. They will drive the merchant growth roadmap, lead cross-functional teams, and define product strategy to enhance merchant and subscriber experiences.
