You will lead and professionalize the training and consulting program to drive organization-wide adoption of OpenProject. This involves delivering workshops, guiding Proof of Concepts for major clients, and acting as the voice of the customer to internal product and sales teams.
You will serve as the primary point of contact for users, managing inquiries via CRM and phone while ensuring high satisfaction. Additionally, you will conduct product training, onboard new customers, and collaborate with internal teams to drive continuous product improvement.