The ePayments Representative is responsible for processing, balancing, and reconciling electronic banking transactions including ACH, wire transfers, and mobile deposits. They also investigate discrepancies, monitor for fraudulent activity, and provide support to customers and Relationship Managers.
This role leads complex internal and outsourced field examinations to assess collateral quality and borrowing-base integrity. The incumbent will identify emerging risks, communicate findings to stakeholders, and strengthen the bank's collateral-risk framework.
The Personal Banking Officer supports customers and internal departments by managing account openings, processing transactions, and resolving inquiries. This role also focuses on building customer relationships, identifying cross-selling opportunities, and ensuring compliance with banking regulations.