The Personal Banking Officer supports customers and internal departments by managing account openings, processing transactions, and resolving inquiries. This role also focuses on building customer relationships, identifying cross-selling opportunities, and ensuring compliance with banking regulations.
The CRA Officer will lead and monitor the bank's Community Reinvestment Act compliance strategy while partnering with internal stakeholders to evaluate community development activities. They are responsible for supporting regulatory examinations, conducting risk assessments, and providing guidance to business units on lending compliance requirements.
