Analista de CRM Sênior
Develop and lead CRM acquisition and retention strategies for investment products to drive customer engagement. Collaborate with cross-functional teams to execute, measure, and optimize campaigns using data-driven insights.
Develop and lead CRM acquisition and retention strategies for investment products to drive customer engagement. Collaborate with cross-functional teams to execute, measure, and optimize campaigns using data-driven insights.
The role involves acting as a financial business partner for the Cards, Banking, and Insurance verticals to drive sustainable growth and profitability. Responsibilities include leading the budgeting cycle, performing financial modeling, and providing executive-level reporting to senior leadership.
Design, automate, and maintain secure AWS network architectures, perimeter defenses, and SASE/Zero Trust access using Palo Alto Networks, Zscaler, and Terraform. Monitor and respond to network threats, ensure regulatory compliance, and mentor colleagues in security-by-design practices.
The role serves as the primary technical and strategic lead for Business Analysis within the Consumer & AI vertical, connecting AI advancements to product experiences. Responsibilities include performing complex data analysis, managing A/B testing frameworks, and providing strategic insights to leadership regarding product health and business metrics.
Design, develop, and maintain high-scale RESTful APIs and microservices while ensuring system performance and reliability. Collaborate with cross-functional teams to translate business requirements into technical solutions and mentor junior engineers.
The specialist will optimize the card customer lifecycle through data-driven insights and advanced SQL analysis. They will also design and implement A/B tests while managing executive dashboards to track key performance indicators.
Lead and develop high-performance engineering teams through mentorship and performance management while remaining hands-on in system design and architecture. Oversee the delivery of the product roadmap and ensure operational excellence across Core Banking, Card Management, and Collections platforms.