Provide professional support to Chinese-speaking clients via live chat, email, and phone during Canada coverage hours. Assist clients with account opening, funding, and navigating trading platforms while ensuring compliance with KYC and data protection rules.
Multibank Group
7 Remote Job Openings at Multibank Group
Provide professional support to Chinese-speaking clients via chat, email, and phone during UK and Canada coverage hours. Assist clients with account opening, funding, and navigating trading platforms like MT4 and MT5.
Recruit, onboard, and grow relationships with Introducing Brokers (IBs) and partners to increase trading volume. Manage an existing portfolio of partners and act as the primary commercial contact to resolve issues and identify growth opportunities.
The role focuses on recruiting, onboarding, and growing relationships with Introducing Brokers and partners to increase trading volume. It involves managing a portfolio of partners and acting as the primary commercial contact to identify growth opportunities.
You will build end-to-end analytical models to evaluate the customer lifecycle and leverage machine learning outputs to drive predictive analytics. Additionally, you will perform deep funnel analysis and design experimentation frameworks to optimize business performance and customer engagement.
Design and build scalable, low-latency dashboards that integrate real-time data and machine learning outputs to drive business decision-making. Develop AI-integrated visualization layers and natural language interfaces to surface trends, anomalies, and predictive signals.
You will design, train, and deploy scalable machine learning models to drive automation, fraud detection, and customer experience improvements. Additionally, you will build modular MLOps pipelines and integrate models into production systems using microservices and cloud infrastructure.
