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Metrc LLC

Remote Job Openings at Metrc LLC (2)

Associate Customer Success Manager

United States 2-5 yrs exp Sales

The Associate Customer Success Manager is responsible for maintaining customer relationships, driving product adoption, and ensuring high retention and satisfaction rates. They will collaborate with internal teams to provide support, conduct training, and act as a primary point of contact for assigned accounts.

Technical Support Engineer

United States 2-5 yrs exp Software Development

The Support Engineer acts as an escalation point for complex system and API issues, bridging the gap between support and development teams. They are responsible for investigating defects, writing automation scripts, and maintaining technical documentation to improve system reliability.