The representative reviews and counsels employees on benefit options through inbound and outbound service calls. They are responsible for entering enrollment data into systems and resolving outstanding customer service issues.
Lockton
6 Remote Job Openings at Lockton
The representative reviews and counsels employees on benefit options through inbound and outbound service calls. They are responsible for entering enrollment data accurately and resolving outstanding customer service issues.
The Head of Casualty Claims will lead the integration of claims and risk control into a unified national strategy to proactively reduce loss frequency and severity. This role drives alignment across teams to ensure consistent execution, improved claim outcomes, and enhanced client value.
This role manages the entire lifecycle of stop loss claim submissions, ensuring accuracy, timeliness, and quality while acting as a subject matter expert for the team. Responsibilities include end-to-end submission, tracking, data analysis, and resolving discrepancies with carriers with minimal escalation.
The Associate Consultant will manage approximately 40-60 client accounts, preparing and submitting final deliverables and written recommendations for peer review. They will also present client deliverables as needed and act as the first line of defense for escalated issues concerning marketing, claims, and clinical matters.
This role is responsible for managing the entire lifecycle of stop loss claim submissions with minimal supervision, ensuring accuracy, timeliness, and quality throughout the process. The specialist acts as a subject matter expert, resolving routine issues independently and serving as a primary contact for claims-related inquiries.
