United States$23 - $27.96 per hour0-2 yrs expHealthcare
The Peer Support Specialist provides compassionate, empathic support to individuals through 988 crisis contacts, utilizing shared lived experiences to promote recovery and well-being. Responsibilities include managing a caseload, performing follow-up calls, documenting interactions, and collaborating with supervisors on complex cases.
The Remote Crisis Intervention Specialist answers incoming crisis and referral helplines with compassion while documenting clinical information in an electronic health record system. They also triage contacts, collaborate with coworkers to manage call flow, and participate in ongoing training to maintain crisis intervention standards.
