You will own product and engineering problems end-to-end, ranging from technical implementation to product strategy and customer interaction. You will contribute to building a high-quality product in a complex, multi-provider domain while leveraging AI to plan, build, and review your work.
You will identify and close operational gaps within a regulated, multi-country business environment. Responsibilities span across benefits operations, customer support, finance, compliance, and business strategy.
The Senior Account Manager will own and manage strategic enterprise client relationships to drive expansion and ensure long-term partnership value. They will act as a commercial partner, coordinating across internal teams to resolve escalations and translate client feedback into product and operational improvements.
You will own the vision and strategy for a specific product area while leading and coaching a team of product engineers. You will be responsible for simplifying complex insurance workflows and ensuring high-quality delivery across the business.
Design and build infrastructure for pension, retirement savings, and spend products while owning the technical architecture for the Investments stream. Collaborate with cross-functional teams to shape the product roadmap and integrate with external providers and payment systems.
Partner with customers' engineering teams to integrate Kota's SDKs and APIs into their platforms. Translate customer needs into scalable solutions and act as the technical voice of the customer to shape the product roadmap.
Lead the design quality for Kota Embed, focusing on complex B2B surfaces where data models directly constrain the user interface. Establish design patterns and primitives while facilitating collaboration between engineering and stakeholders to ensure high-quality product delivery.
Design and build scalable APIs and SDKs for embedded insurance and retirement benefits. Take end-to-end ownership of technical architecture, system design, and incident response to improve developer experience.
