Oversee customer onboarding, screening, and due diligence for businesses and individuals across multiple regulated entities. Build and optimize standard operating procedures for KYC and transaction monitoring while collaborating with product teams for automation.
Kota
9 Remote Job Openings at Kota
Oversee the competence, supervision, and ongoing development of customer-facing staff across regulated entities in Ireland and the UK. This includes performing quality assurance on sales calls, managing the minimum competency register, and building data-driven reporting for actionable insights.
Drive health insurance sales across Platform and Embed channels by designing campaigns and managing partner corporate client bases. Collaborate with expansion teams to research and onboard providers in new markets while ensuring regulatory compliance.
Design, build, and maintain high-quality mobile applications using React Native while collaborating with product and engineering teams. Mentor team members on best practices and contribute to the overall technical architecture of mobile products.
The Technical Support Engineer will own the operational health of embedded integrations by triaging issues, investigating data mismatches, and implementing technical fixes. They will serve as the primary technical point of contact for partners, ensuring clear communication and effective resolution of complex integration problems.
The Operations Analyst will serve as the primary contact for employers and employees, resolving support queries via Intercom with speed and care, and troubleshooting platform and benefits issues through to resolution. A portion of the role involves supporting compliance operations such as KYC/KYB checks, customer screening, and transaction monitoring.
The Senior Product Designer will own key web product areas from initial concepts through to shipped implementation, focusing on turning ambiguous problems into clear flows, interfaces, and interaction models. They will also be responsible for raising the quality bar through design quality, collaboration, and identifying/designing reusable components and patterns.
The engineer will build and maintain employer and employee-facing UIs for pension and retirement products using React, translating complex financial data into clear interfaces. Responsibilities also include contributing to frontend architecture, creating reusable components, and owning code in production.
The role involves building and maintaining the core customer-facing product, including both employer and employee UIs, while collaborating across teams to ship new features quickly and responsibly. Responsibilities also include shaping frontend architecture, building reusable components, ensuring top-notch user experience, and owning code through deployment, including performance and error handling.