You will provide technical and billing support to German-speaking customers via phone and email regarding mobile products. Additionally, you will identify sales opportunities and contribute to service improvements through customer feedback.
You will provide customer support via phone, email, and chat to ensure a high-quality shopping experience. Additionally, you will assist with orders, returns, and provide styling advice to help customers find the perfect outfit.
You will manage existing B2B accounts, identify growth opportunities, and drive revenue through inbound and outbound sales activities. Additionally, you will present platform solutions, negotiate terms, and build long-term relationships with business clients.
You will generate leads by identifying German-speaking candidates interested in working abroad using social media and personal networks. You will manage the initial targeting and screening process before handing candidates over to the internal recruiting team.
You will conduct initial candidate interviews and guide them through the selection process for partner companies until they start their jobs. You will manage these processes using the company's ATS and provided leads without the need for cold calling.
Provide comprehensive support to premium German and English-speaking customers regarding telecommunications services, including technical issues and billing. Manage the entire customer journey from initial inquiry to resolution without unnecessary transfers.
Manage the full recruiting process for professional roles, including active sourcing, interviewing, and candidate evaluation. Collaborate with account management to submit suitable profiles via the ATS and guide candidates through to hiring.
The role involves identifying and contacting small to medium-sized enterprises to present and sell fuel cards and fleet management solutions. The consultant manages the entire sales process from initial contact to contract conclusion while working toward specific sales targets.
