Lead the technical architecture and system design for the Get Discovered team to help small businesses optimize their digital presence. Mentor engineers and champion AI-first development practices to improve productivity and operational excellence.
Jimdo
9 Remote Job Openings at Jimdo
Act as a strategic partner to business leaders to align people strategies with company goals and drive organizational effectiveness. Lead initiatives across the employee lifecycle, including talent development, performance management, and the cultivation of a high-performance culture.
Build and maintain scalable data pipelines, transformations, and reporting models using dbt, SQL, Python, and Snowflake. Collaborate with stakeholders to define metrics and implement data quality monitoring to ensure reliable data products.
Resolve first-level product and technical customer inquiries across multiple channels while utilizing AI tools to optimize workflows. Identify recurring ticket patterns to recommend product improvements and collaborate with Engineering and Product teams to enhance the customer experience.
Build and scale secure REST APIs and event-driven architectures for the JimdoPay payment solution. Collaborate cross-functionally to implement payment integrations and manage relational data storage.
Design and build scalable APIs, services, and frontend features across various codebases to unblock critical projects. Collaborate with staff engineers and product teams to deliver high-quality, maintainable code using AI-assisted development tools.
Design and maintain internal support tooling and customer self-service solutions to scale the Support organization. Own Zendesk configurations and build scalable integrations between support systems, product services, and CRMs.
Architect and build the Companion agentic AI system, including the orchestration layer, recommendation engine, and frontend experiences. You will also develop the underlying AI platform to enable other product teams to create their own AI-powered features.
Design, develop, and optimize API services focusing on scalability, reliability, and performance. Collaborate with cross-functional teams to ensure seamless integration of backend solutions.
