The Technical Operations Manager oversees the infrastructure service request intake process in Jira and manages a team of Cloud Platform Engineers. This role is responsible for ensuring operational integrity, leading incident escalations, and driving platform reliability through effective maintenance and change management.
Maintain, optimize, and evolve database systems supporting a SaaS platform to ensure high uptime and reliability. This includes query tuning, managing production database systems, and designing scalable Azure-based data solutions.
The Enterprise Sales Director is responsible for driving new business acquisition and managing complex sales cycles within the government and tax sectors. This role involves proactive prospecting, maintaining a robust pipeline, and delivering consultative solutions to meet revenue targets.
