Scheduling Agent
The Scheduling Agent is responsible for recruiting and managing a database of independent contractors to perform research shopping assignments. They must ensure high-quality program execution while meeting strict client deadlines.
The Scheduling Agent is responsible for recruiting and managing a database of independent contractors to perform research shopping assignments. They must ensure high-quality program execution while meeting strict client deadlines.
The Customer Success Manager acts as the primary point of contact for customers, managing the full lifecycle from onboarding to ongoing adoption. They are responsible for driving business outcomes, managing project timelines, and identifying opportunities for upsell and cross-sell within their client portfolio.