The Senior Business Analyst will lead the definition, documentation, and delivery of policy solutions while working closely with clients and development teams. They are responsible for owning requirements for the policy lifecycle, guiding design decisions, and ensuring system configuration aligns with client objectives.
The Account Manager will build strong client relationships while managing account releases, support tickets, and operational deliverables. They will lead project teams, resolve escalated risks, and engage decision-makers to support account growth and retention.
