United States$245K - $290K per year10+ yrs expSupport
The VP of Support will define the strategy and vision for product support across the company's hardware and software ecosystem. They will build and scale contact center operations, implement AI and automation, and use data to drive proactive product improvements.
Lead the strategic architecture and scaling of the firmware organization, overseeing the technical roadmap for embedded systems. Drive the integration of AI-augmented workflows and manage technical relationships with JDM partners to deliver connected healthcare solutions.
