Lead requirements discussions and client workshops, document business and functional requirements, and map processes for contact center modernization projects. Support UAT and help bridge business and technical teams during migrations to Genesys Cloud CX, including work involving IVR, IVA, Voice AI, routing, reporting, and integrations.
The PLM Integration Architect will lead the design, implementation, and governance of enterprise integrations for large-scale Teamcenter programs. They are responsible for defining end-to-end integration architecture and ensuring seamless data exchange between Teamcenter and various enterprise systems.
The PLM Solution Architect will define enterprise roadmaps, solution blueprints, and target architectures for large-scale global digital transformation programs. They will lead requirement workshops and design complex integrations between Teamcenter X and enterprise systems like SAP, MES, and ALM.
The Genesys Cloud Architect will design and implement scalable contact center solutions while aligning technical frameworks with business requirements. They will also lead complex migrations, resolve technical challenges, and provide architectural insights to support project delivery and client relationships.
