The specialist will manage customer escalations by collaborating with cross-functional teams to resolve issues and drive retention efforts. They are also responsible for developing escalation protocols, maintaining accurate documentation, and ensuring compliance with healthcare regulations.
Argentina, Chile, Costa Rica +2 more0-2 yrs expFinance
The Accounts Receivable Clerk will manage customer billing inquiries, process payments, and maintain subscription profiles in Zoho. They are also responsible for resolving payment discrepancies and assisting with the collection of past due accounts.
