The Conference Coach supports franchisees and their staff through online training sessions and daily coaching appointments. They are responsible for maintaining accurate client records and meeting operational goals through regular progress reviews.
The Corporate Trainer facilitates interactive virtual onboarding sessions for new franchisees and staff while providing ongoing coaching and support. They collaborate with internal departments to ensure training materials are current and aligned with company initiatives.
Handle inbound inquiries to educate clients on educational services and schedule student academic evaluations. Maintain accurate records in the call center system while meeting qualitative and quantitative service targets.
Handle inbound inquiries to educate clients on educational services and schedule student academic evaluations. Maintain detailed records of conversations and meet qualitative and quantitative service targets.
Oversee a team of Franchise Business Consultants to drive revenue and profitability for an educational company. Responsible for departmental business planning, P&L management, and cultivating franchisor-franchisee partnerships.
