Lead and scale a high-performing Customer Success team to drive retention, expansion, and operational excellence. Champion the use of AI and automation while representing the voice of the customer to influence product development and strategy.
You will design and own a cloud-native big data platform and ML infrastructure to handle high-throughput event streams and model production. You will drive the full data pipeline end-to-end while ensuring data quality, reliability, and business impact.
You will design and own a cloud-native big data platform and ML infrastructure to support high-scale event data and model production. You will drive the full data pipeline while treating data as a product to ensure reliability, performance, and business impact.
Lead the Product, Design, and Product Marketing teams to turn long-term strategy into predictably shipped products. Establish operational rhythms, manage AI product integration, and maintain a deep connection with event marketer customers.
