Lead the end-to-end renewal strategy for Enterprise and Strategic customers to drive predictable retention and long-term value. Partner with Sales and Customer Success to manage commercial risks, negotiate contracts, and deliver accurate revenue forecasts.
Lead and develop a team of Technical Account Managers to drive platform adoption and technical outcomes for mid-to-upper-market customers. Partner with cross-functional leaders to execute technical customer strategies and synthesize product feedback for the engineering roadmap.
Serve as the primary technical point of contact for mid-to-upper market customers to drive platform adoption and success. Translate platform data and AI capabilities into actionable business insights and ROI narratives for stakeholders.
Serve as the primary technical point of contact for mid-to-upper-market customers to drive platform adoption and success. Translate platform analytics into actionable business insights and ROI narratives while partnering with internal teams to ensure customer retention.
The Account Executive is responsible for managing the full sales cycle to achieve software quota targets and drive new ARR. This includes developing pipelines, conducting discovery and demos, and partnering with internal teams to ensure customer value realization.
