HappyCo - Remote Work From Home Jobs & Careers

Remote Job Openings at HappyCo (2)

Level 2 Support Representative

HappyCo · Full Time · 5 days ago

United States 2-5 yrs exp Support

The Level 2 Support Representative will resolve complex, escalated customer issues and act as a subject matter expert for internal teams. They will also contribute to support process improvements, documentation, and cross-functional collaboration with Product and Engineering.

cloud saas customer-experience qa communication feedback customer-support

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Manager, Strategic Customer Experience

HappyCo · Full Time · a month ago

United States 5-10 yrs exp Support

Lead and develop a team of strategic customer experience managers to drive retention, expansion, and satisfaction across growth accounts. Champion AI-augmented engagement strategies and partner with sales and product teams to optimize the customer journey.

cloud creative saas customer-experience risk-management account-management b2b-saas

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