Hajoca Corporation

The Shared Services Specialist will manage administrative tasks, including report preparation, meeting coordination, and vendor communication. They are also responsible for resolving inquiries and identifying opportunities to streamline operational processes.

Oversee HVAC technical training and support, diagnosing complex field issues and collaborating with manufacturers for resolution. Provide consultation to customers and technical coaching to Profit Center staff to drive sales and satisfaction.

Lead the analysis and redesign of business processes for Profit Centers to improve operational efficiency and reduce costs. Manage a team to implement best practices within the Epicor Eclipse ERP framework and develop data-driven KPI metrics.

Lead the MDM operations team in implementing the Informatica Data Management Cloud platform and managing the health of the master data ecosystem. Drive end-to-end automation using UiPath and oversee data quality across product, vendor, customer, and location domains.