Guideway Care

Business Intelligence Analyst - Customer Reporting & Healthcare Analytics

Guideway Care · Full Time · 8 days ago

Guideway Care

🌎 United States 💵 $75000 - $95000 per year ⭐ 2-5 yrs exp 💼 Software Development

Develop and maintain customer-facing reports, dashboards, and scorecards to communicate operational performance and patient engagement insights. Utilize AI and natural language processing tools to analyze call transcripts and identify key patient needs, sentiment, and barriers to care.

medical data-analysis communication reporting operations staffing hiring

APPLY

Triage Medical Assistant [Full-Time]

Guideway Care · Full Time · 21 days ago

Guideway Care

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Manage inbound and outbound patient communications to gather symptoms and demographics while guiding patients through clinical triage protocols. Coordinate with providers and nursing staff to route messages, handle refill requests, and support medical documentation.

routing assistant medical communication documentation compliance

APPLY

Care Manager (Clinical) [LPN]

Guideway Care · Full Time · 25 days ago

Guideway Care

🌎 United States 💵 $20 - $26 per hour ⭐ 2-5 yrs exp 💼 Healthcare

The LPN Care Manager provides telephonic outreach, care coordination, and health education to support patients with complex chronic diseases. Key duties include monitoring care plans, scheduling appointments, and facilitating access to medical services through various technology platforms.

insurance medical excel

APPLY

Clinical Operations Manager

Guideway Care · Full Time · a month ago

Guideway Care

🌎 United States 💵 $80000 - $100K per year ⭐ 5-10 yrs exp 💼 Healthcare

Oversee the Remote RN Triage service line, managing a team of registered nurses to ensure high-quality patient care and operational efficiency. Develop clinical policies, monitor quality assurance, and coordinate care between triage teams and healthcare providers.

APPLY

Ambulatory Care Triage RN [Full-Time]

Guideway Care · Full Time · a month ago

Guideway Care

🌎 United States ⭐ 5-10 yrs exp 💼 Healthcare

Provide remote clinical assessments, symptom management, and patient education via telephone and digital platforms. Coordinate care across providers and specialists while documenting all interactions within electronic medical records.

APPLY

Oncology Triage Nurse (Telehealth) [Full-Time]

Guideway Care · Full Time · 2 months ago

Guideway Care

🌎 United States ⭐ 5-10 yrs exp 💼 Healthcare

Conduct clinical assessments and triage oncology patients via telephone and digital platforms using evidence-based protocols. Coordinate care with providers and document all activities within electronic medical records.

APPLY

VP, Sales

Guideway Care · Full Time · 3 months ago

Guideway Care

🌎 United States ⭐ 10+ yrs exp 💼 Sales

The VP of Sales will develop and execute a go-to-market strategy for risk-bearing healthcare organizations while leading complex sales cycles to drive growth. They will personally manage high-value strategic accounts and partner cross-functionally to ensure alignment between sales and operational delivery.

APPLY

Senior Patient Activation Specialist

Guideway Care · Full Time · 4 months ago

Guideway Care

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Senior Patient Activation Specialist handles complex patient interactions, including escalations and high-priority cases, while supporting the call center team through mentoring and quality assurance. They are responsible for overseeing appointment scheduling, insurance verification, and collaborating with clinical teams to ensure seamless care coordination.

APPLY