Guideway Care

Triage Medical Assistant [Full-Time]

Guideway Care · Full Time · 29 minutes ago

Guideway Care

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

Manage inbound and outbound patient communications to gather symptoms and demographics while guiding patients through clinical triage protocols. Coordinate with providers and nursing staff to route messages, handle refill requests, and support medical documentation.

routing assistant medical communication documentation compliance

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Care Manager (Clinical) [LPN]

Guideway Care · Full Time · 4 days ago

Guideway Care

🌎 United States 💵 $20 - $26 per hour ⭐ 2-5 yrs exp 💼 Healthcare

The LPN Care Manager provides telephonic outreach, care coordination, and health education to support patients with complex chronic diseases. Key duties include monitoring care plans, scheduling appointments, and facilitating access to medical services through various technology platforms.

insurance medical excel

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Clinical Operations Manager

Guideway Care · Full Time · 21 days ago

Guideway Care

🌎 United States 💵 $80000 - $100K per year ⭐ 5-10 yrs exp 💼 Healthcare

Oversee the Remote RN Triage service line, managing a team of registered nurses to ensure high-quality patient care and operational efficiency. Develop clinical policies, monitor quality assurance, and coordinate care between triage teams and healthcare providers.

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Ambulatory Care Triage RN [Full-Time]

Guideway Care · Full Time · 22 days ago

Guideway Care

🌎 United States ⭐ 5-10 yrs exp 💼 Healthcare

Provide remote clinical assessments, symptom management, and patient education via telephone and digital platforms. Coordinate care across providers and specialists while documenting all interactions within electronic medical records.

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Trilingual Customer Service Representative

Guideway Care · Full Time · a month ago

Guideway Care

🌎 United States 💵 $18 - $21 per hour ⭐ 0-2 yrs exp 💼 Support

Provide trilingual customer service support to patients via telephone, including scheduling appointments and documenting interactions in electronic medical records. Collaborate with providers to optimize patient care while adhering to HIPAA policies and call volume standards.

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Oncology Triage Nurse (Telehealth) [Full-Time]

Guideway Care · Full Time · 2 months ago

Guideway Care

🌎 United States ⭐ 5-10 yrs exp 💼 Healthcare

Conduct clinical assessments and triage oncology patients via telephone and digital platforms using evidence-based protocols. Coordinate care with providers and document all activities within electronic medical records.

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VP, Sales

Guideway Care · Full Time · 3 months ago

Guideway Care

🌎 United States ⭐ 10+ yrs exp 💼 Sales

The VP of Sales will develop and execute a go-to-market strategy for risk-bearing healthcare organizations while leading complex sales cycles to drive growth. They will personally manage high-value strategic accounts and partner cross-functionally to ensure alignment between sales and operational delivery.

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Senior Patient Activation Specialist

Guideway Care · Full Time · 3 months ago

Guideway Care

🌎 United States ⭐ 2-5 yrs exp 💼 Others

The Senior Patient Activation Specialist handles complex patient interactions, including escalations and high-priority cases, while supporting the call center team through mentoring and quality assurance. They are responsible for overseeing appointment scheduling, insurance verification, and collaborating with clinical teams to ensure seamless care coordination.

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Enterprise Customer Experience Manager

Guideway Care · Full Time · 3 months ago

Guideway Care

🌎 United States 💵 $90000 - $115K per year ⭐ 2-5 yrs exp 💼 Support

The Enterprise Customer Experience Manager will manage a portfolio of high-value accounts to drive strategic growth, retention, and customer satisfaction. They will collaborate cross-functionally to ensure operational excellence and identify expansion opportunities within existing enterprise clients.

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