Granicus United Kingdom

Manage a portfolio of mid-tier clients by overseeing the full customer lifecycle, including pre-sales discovery, implementation, and strategic growth planning. Serve as the primary point of contact to ensure client satisfaction, identify upsell opportunities, and provide strategic recommendations.

This role is responsible for the end-to-end management of the bid process, including organizing reviews, interpreting customer requirements, and ensuring high-quality tender responses and proposals are submitted. The Lead will also conduct software product demonstrations pre-bid and as part of the formal bid process, incorporating elements of Sales Operations like system auditing and sales analysis.

The Regional Product Manager will act as the UK market authority across the full product portfolio, shaping regional strategy and ensuring strong execution across growth and retention. They will also provide market insights to inform product management and competitive positioning.