The VP of Strategy Execution & Transformation Office leads the enterprise strategic initiative portfolio, ensuring alignment across the organization and driving timely decision-making. This role also oversees strategic communications and change management to ensure the successful adoption and sustainment of organizational priorities.
The Journey Administrative Specialist manages day-to-day hospice face-to-face operations and supports team members with referral processing and documentation. They also facilitate telephonic patient contact and ensure compliance with HIPAA and corporate standards across various communication channels.
The Senior Manager is responsible for executing enterprise communication strategies and managing the internal communications cadence, including newsletters and leadership messaging. They also support strategic initiatives and transformation efforts by creating high-quality deliverables and equipping leaders to effectively cascade information.
The Utilization Workflow Manager analyzes patient data and clinical documentation to ensure accuracy, compliance, and quality of care. They collaborate with clinicians and coding partners to manage OASIS workflows and verify appropriate service utilization.
The Hospice Journey Counselor provides education and support to patients and families regarding end-of-life planning and hospice transitions. They manage patient referrals, conduct home visits, and maintain accurate clinical documentation.
The Hospice Administrative Assistant will manage clinical staff scheduling, coordinate patient DME needs, and prepare documentation for IDT meetings. They will also maintain communication between the hospice management team and clinical providers to ensure coordinated patient care.
The coordinator is responsible for obtaining accurate benefit information, securing prior authorizations, and managing patient liability before clinical services begin. They must monitor insurance task flows, update funding source information in the EMR, and coordinate with clinical staff to ensure compliance.
The coordinator is responsible for obtaining accurate benefit information, securing authorizations, and managing patient liability prior to the start of clinical care. They must also monitor insurance task flows, update funding source information, and coordinate with clinical staff to resolve billing or authorization discrepancies.
The Hospice Journey Counselor provides education and support to patients and families regarding end-of-life planning and hospice transitions. They manage patient referrals, conduct home visits, and maintain effective communication with clinical teams to ensure patient needs are met.
