The Hospice Administrative Assistant will manage clinical staff scheduling, coordinate patient DME needs, and prepare documentation for IDT meetings. They will also maintain communication between the hospice management team and clinical providers to ensure coordinated patient care.
The coordinator is responsible for obtaining accurate benefit information, securing authorizations, and managing patient liability prior to the start of clinical care. They must also monitor insurance task flows, update funding source information, and coordinate with clinical staff to resolve billing or authorization discrepancies.
The coordinator is responsible for obtaining accurate benefit information, securing prior authorizations, and managing patient liability before clinical services begin. They must monitor insurance task flows, update funding source information in the EMR, and coordinate with clinical staff to ensure compliance.
The Hospice Journey Counselor provides education and support to patients and families regarding end-of-life planning and hospice transitions. They manage patient referrals, conduct home visits, and maintain effective communication with clinical teams to ensure patient needs are met.
The Patient Services Coordinator is responsible for scheduling home visits for clinical staff and coordinating patient care services. They act as a liaison between field staff, patients, and management while ensuring all workflow tasks are completed daily.
Oversee hospice quality improvement activities and develop clinical education curriculums to ensure regulatory and accreditation compliance. Manage the staff development team and implement processes to monitor patient care safety, risk management, and customer satisfaction.
