The Service Delivery Manager oversees the full project lifecycle, ensuring teams meet scope, time, quality, and budget standards. They act as the primary point of contact for clients, managing escalations and driving continuous improvement in service delivery.
You will design, implement, and optimize end-to-end product features by working across React front-end applications and Python-based back-end services. Additionally, you will collaborate with cross-functional teams to build scalable, data-driven experiences while maintaining high-quality, production-ready code.
You will lead, mentor, and coach a team of developers while managing project priorities and sprint planning. Additionally, you will design and maintain React front-end applications and Python-based back-end services to build scalable, data-driven experiences.
The Senior Private Cloud Engineer will plan, implement, and support private cloud solutions while designing and deploying VMware-based architectures. They will also lead proof-of-concept activities, perform health checks, and provide expert technical support to customers.
Manage the Jira support help desk to ensure SLAs are met and triage customer issues through log analysis and database queries. Develop and maintain Python scripts for customer data import and export while performing root cause analysis for production errors.