Lead a newly formed remote development team both technically and disciplinarily while managing the product backlog for a web-based ERP system. Act as the bridge between product vision and technical implementation by translating business requirements into clear user stories.
Forterro
10 Remote Job Openings at Forterro
Lead the end-to-end delivery of BI solutions using TARGIT, from requirements gathering to deployment. Collaborate with clients to translate business challenges into actionable analytics solutions and provide technical training.
Manage and strategically develop a portfolio of existing customers in the manufacturing industry to drive digital transformation. Identify potentials for Cloud ERP, AI, and BI solutions while building long-term relationships at the management level.
Responsible for installing, configuring, and securing technical infrastructures for ERP solutions across on-premise and cloud environments. This includes managing Linux and Windows servers, Oracle databases, and coordinating technical version upgrades with clients.
The role involves scoping and budgeting ERP landscape architectures and preparing offers and tenders for Jeeves ERP. It requires creating functional target architectures, implementation concepts, and Statements of Work (SOW) to ensure a smooth transition from sales to project delivery.
You will design, develop, and evolve backend services for the MyForterro platform, focusing on identity, authentication, and shared APIs. Additionally, you will contribute to AI-driven services, orchestration, and the development of reusable backend components to support group-wide capabilities.
Provide intensive support for financial accounting and controlling (FiCo) modules within the ERP cloud solution. Manage customer inquiries via phone, email, and ticket systems while maintaining documentation and collaborating with the development team.
The role involves providing first-line technical support for software used in the design and production of windows, doors, and facades. Responsibilities include diagnosing customer issues, managing support tickets, and guiding users through software installation and configuration.
The role involves serving as the first point of contact for customer issues related to window, door, and facade software packages, responding via email, Zendesk, or phone. Responsibilities include diagnosing problems, guiding users to resolution, escalating unresolved issues, and managing ticket documentation.
The role involves intensive support of existing customers to achieve high satisfaction, identifying and closing additional potential for license revenue and services, and ensuring high maintenance/support contract coverage. Responsibilities also include close collaboration with marketing and project teams, developing sales strategies, and timely reporting/forecasting of sales activities.