Manage and strategically develop a portfolio of existing customers in the manufacturing industry to drive digital transformation. Identify potentials for Cloud ERP, AI, and BI solutions while building long-term relationships at the management level.
Forterro
11 Remote Job Openings at Forterro
Responsible for installing, configuring, and securing technical infrastructures for ERP solutions across on-premise and cloud environments. This includes managing Linux and Windows servers, Oracle databases, and coordinating technical version upgrades with clients.
The role involves designing and delivering end-to-end Certinia solution architectures to support Professional Services strategy. It requires leading technical workstreams, translating business requirements into designs, and guiding external implementation partners.
The role involves scoping and budgeting ERP landscape architectures and preparing offers and tenders for Jeeves ERP. It requires creating functional target architectures, implementation concepts, and Statements of Work (SOW) to ensure a smooth transition from sales to project delivery.
Senior Lead Partner Sales (m/w/d) DACH (Myfactory & Proffix)
Forterro
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Full Time
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2 months ago
Forterro
The role is responsible for building and scaling the partner ecosystem in the DACH region for Myfactory and Proffix. This includes developing partner strategies, managing the partner-generated pipeline, and leading the DACH partnerships team.
Senior Partner Manager (m/w/d) DACH (Myfactory & Proffix)
Forterro
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Full Time
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2 months ago
Forterro
Responsible for the sustainable expansion of the partner business in the DACH region for Myfactory and Proffix. This includes managing a partner portfolio, driving partner-generated pipelines, and coordinating with Sales, BDR, and Marketing to scale market presence.
You will design, develop, and evolve backend services for the MyForterro platform, focusing on identity, authentication, and shared APIs. Additionally, you will contribute to AI-driven services, orchestration, and the development of reusable backend components to support group-wide capabilities.
Provide intensive support for financial accounting and controlling (FiCo) modules within the ERP cloud solution. Manage customer inquiries via phone, email, and ticket systems while maintaining documentation and collaborating with the development team.
The role involves providing first-line technical support for software used in the design and production of windows, doors, and facades. Responsibilities include diagnosing customer issues, managing support tickets, and guiding users through software installation and configuration.
The role involves serving as the first point of contact for customer issues related to window, door, and facade software packages, responding via email, Zendesk, or phone. Responsibilities include diagnosing problems, guiding users to resolution, escalating unresolved issues, and managing ticket documentation.
The role involves intensive support of existing customers to achieve high satisfaction, identifying and closing additional potential for license revenue and services, and ensuring high maintenance/support contract coverage. Responsibilities also include close collaboration with marketing and project teams, developing sales strategies, and timely reporting/forecasting of sales activities.
