The Digital Mailroom Specialist manages high volumes of mail and documents through scanning, electronic indexing, and barcode validation. The role focuses on meeting productivity metrics and ensuring timely, accurate processing of mail.
firstsourc
26 Remote Job Openings at firstsourc
Handle inbound and outbound calls to assist customers with banking, card-related inquiries, and remittance services. Document all interactions accurately while maintaining high customer satisfaction and compliance standards.
Manage customer communications via email and outbound calls while ensuring all transactions are thoroughly documented. Maintain strict compliance with regulatory guidelines and safeguard protected health information (PHI).
The Customer Service Representative provides remote support to paramedics and healthcare professionals, ensuring timely communication between patients and providers. Key tasks include answering inbound calls, documenting interactions, and maintaining confidentiality.
Handle a high volume of inbound calls from healthcare members and providers regarding billing, claims, and eligibility. Manage grievances, appeals, and general information requests while maintaining professional performance standards.
Handle a high volume of inbound calls from healthcare members and providers regarding billing, claims, and benefits. Manage general inquiries, authorization status checks, and grievances in a remote call center environment.
Handle a high volume of inbound calls from healthcare members and providers regarding billing, claims, and eligibility. Manage general inquiries, pharmacy requests, and grievances while maintaining professional performance standards.
The role focuses on recovering outstanding payments from aging medical insurance claims through accurate submissions and denial investigations. It involves documenting all actions in the CUBS system and maintaining professional relationships with state and federal agencies.
Audit mortgage loan files to ensure accuracy of information and verify the presence of all required documentation. Analyze credit, collateral, and capacity while maintaining a high accuracy rate and mentoring junior analysts.
Perform specialized collection work to reduce outstanding accounts receivables for healthcare clients. This involves handling inbound and outbound calls to negotiate payment arrangements with patients while maintaining strict confidentiality.
The specialist manages patient accounts by handling incoming and outbound calls to settle outstanding balances and process payments. They are also responsible for investigating insurance benefits, evaluating charity eligibility, and maintaining accurate account documentation.
Acts as a strategic partner to business units to drive HR initiatives including talent management, performance evaluations, and workforce planning. Focuses on enhancing employee engagement, resolving complex employee relations issues, and ensuring compliance with employment laws.
The specialist manages patient accounts by handling incoming and outbound calls to resolve outstanding balances and process payments. They are also responsible for investigating insurance benefits and evaluating patients for charity eligibility.
Perform specialized collection work to reduce outstanding accounts receivables for healthcare clients through inbound and outbound calls. Negotiate payment arrangements with patients while ensuring full compliance with FDCPA regulations.
The role focuses on collecting aging medical insurance claims by filing claims, researching denials, and submitting written appeals. It also involves verifying patient benefits and documenting all efforts within the CUBS system.
The role focuses on ensuring timely reimbursement by following up on outstanding hospital and physician claims and resolving insurance denials. It involves monitoring payer trends, submitting appeals, and maintaining detailed documentation of all billing activities.
The specialist is responsible for collecting on aging medical insurance claims by filing claims and researching account denials. They must verify patient benefits and document all efforts within the CUBS system to ensure claim integrity.
Manage and resolve clinically related claim denials by reviewing documentation and submitting professional appeals. Track denial trends and identify process improvement opportunities to ensure compliance with federal and payer regulations.
The specialist is responsible for managing hospital and physician claims to ensure timely reimbursement and resolve insurance denials. This includes monitoring outstanding claims, submitting appeals, and documenting all follow-up activities in the billing system.
The specialist is responsible for collecting on aging medical insurance claims and filing claims with appropriate documentation. They must research account denials, file written appeals, and maintain detailed documentation in the CUBS system.
Responsible for auditing Hospital and Professional Billing accounts with a focus on technical and clinical denials and insurance follow-up workflows. The role involves conducting root cause analysis to identify error trends and providing coaching to operations teams to ensure compliance and optimal reimbursement.
Responsible for the administration of the provider enrollment process for new and existing clients. This includes submitting applications, managing credentialing reports, and resolving NPI-related issues.
The Manager-HRBP serves as a strategic partner to business units to drive HR initiatives including talent management, performance evaluations, and workforce planning. They are responsible for enhancing employee engagement, resolving complex employee relations issues, and ensuring compliance with employment laws.
The Solutions Architect designs and optimizes cloud-native BPaaS environments, focusing on scalability, security, and performance. They are responsible for implementing integration patterns using middleware gateways and aligning technical designs with business requirements.
Lead the design and execution of scalable integration solutions and APIs for healthcare payer clients. Monitor and resolve complex production issues while ensuring compliance with HIPAA and HITRUST standards.
Design, build, and maintain system integrations across an enterprise BPaaS platform to ensure interoperability between core administrative platforms and partner systems. Develop reusable applications for data transformation and workflow automation while ensuring compliance with security standards like HIPAA and SOC2.
