The role involves leading complex product and experience improvement initiatives from discovery through implementation and measurement. You will partner with cross-functional teams to translate business and customer problems into functional solutions, data requirements, and optimized workflows.
The Senior UX Designer will own and execute the end-to-end optimization of digital customer experiences across websites and mobile apps. Responsibilities include designing user flows, conducting usability testing, and analyzing performance data to drive business impact.
The Client Advisor is responsible for cultivating and maintaining long-term relationships with clients to drive sales and procurement through personalized consultations. They will curate bespoke product selections and collaborate with internal teams to ensure a seamless luxury experience.
The Product Owner will independently lead complex, cross-functional initiatives from problem discovery through implementation and measurement. They are responsible for shaping integrated solutions across systems, vendors, and processes while aligning senior stakeholders.
The Practice Leader will investigate complex customer and business problems to design and implement practical future-state solutions. They are also responsible for managing, coaching, and developing a team of individual contributors while leading initiatives from discovery through launch.
The Process & Strategy Analyst I provides structured analysis, documentation, and implementation support to improve processes, systems, and customer outcomes. Responsibilities include mapping current-state workflows, conducting root-cause analysis, and developing functional requirements to support future-state design.
The Process & Strategy Analyst II helps teams define and execute complex initiatives by managing workstreams, dependencies, and measurable outcomes. They facilitate planning cycles, develop decision materials, and identify operational friction to improve business processes.
