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Family Services of the Merrimack Valley

Remote Job Openings at Family Services of the Merrimack Valley (2)

Lifeline Associate Call Taker (MUST RESIDE IN MA)

United States $21 - $23.5 per hour 0-2 yrs exp Others

Answer calls to a 24/7 suicide and crisis lifeline, provide compassionate emotional support, assess caller safety, and respond according to risk level and established protocols. Share resources and follow-up support, protect confidentiality, document call data, and collaborate with supervisors and Lifeline staff.

Lifeline Associate Call Taker (MUST RESIDE IN MA)

United States $21 - $23.5 per hour 0-2 yrs exp Others

Answer calls to the 24/7 suicide and crisis lifeline, providing compassionate emotional support and assessing callers’ safety and risk. Share resources and follow-up support, document required data confidentially, follow helpline protocols, and collaborate with supervisors and staff.