Family Services of the Merrimack Valley

Oversee a team of Call Takers on the Suicide & Crisis Lifeline to ensure smooth operations and quality care. Responsibilities include monitoring calls, facilitating responses to imminent risk, and providing staff support and debriefing.

Oversee a team of Call Takers on the 24/7 Suicide & Crisis Lifeline to ensure smooth operations and high-quality service. Responsibilities include monitoring calls, facilitating responses to imminent risk, and providing performance feedback and support to staff.